pk333 Privacy Policy

pk333 is an online casino and football betting platform built for players in Myanmar. We take the security and protection of the personal information you provide when using our services seriously.

This Privacy Policy ("Policy") applies to the pk333 website (https://pk333.xin) and all related services. It explains what data we collect, why we use it, who we share it with, and what your rights are regarding your data.

By continuing to use our platform, you agree to the terms of this Policy. Please read it carefully, and if you have any questions, contact us at [email protected].

We only collect information that is necessary to provide our services. The data we collect can be grouped into the following categories —

2.1 Data you provide directly

This includes data you provide yourself when registering an account or contacting us —

• Name and date of birth (for age 21+ verification)
• Email address and contact details
• Payment information (KBZPay, Wave Money, AYA Pay)
• Credentials used to log in to your account
• Communication records with our support team

2.2 Automatically collected data

This includes data that may be collected automatically by technology while you browse the website —

• IP address and device type (computer / mobile)
• Browser type and version
• Pages visited and how you arrived at the site (referral URL)
• Website browsing sessions and browsing behavior management
• Data from cookies and similar tracking technologies

2.3 Gaming Data

This includes data generated when you play on the platform —

• Gaming history and games played
• Deposit and withdrawal records
• Bonus and promotion claim records
• Account balance changes

The data we collect is used only for clear, specific purposes. Our main reasons for using your data are —

• Account Management — To create, verify and maintain your account
• Payment Processing — To keep records of deposits and withdrawals and to confirm financial transactions
• Service Improvement — To improve and personalise your gaming experience
• Security Checks — To prevent cheating, money laundering and fraud
• Legal Compliance — To comply with any applicable laws, regulations or rules
• Communications — To send you service updates, security alerts and service-related notices
• Responsible Gaming Support — To help you set gaming limits

We will never use your data for purposes not clearly stated here.

We do not sell, rent or trade your personal information to third parties. However, there are situations where we share it with trusted partners in order to deliver our services effectively —

4.1 Service Providers

We may share part of your data with payment processors (KBZPay, Wave Money, AYA Pay), software providers and technical support companies solely to deliver our services. These companies are bound by agreement to handle your data only according to our instructions.

4.2 Legal Reasons

We may disclose your data if required by a lawful request from regulatory authorities or if we believe it is required by law. Any such disclosure will be made strictly within legal boundaries.

4.3 Business Changes

If a merger, acquisition or transfer of assets takes place, your data may become part of that transfer. Should this occur, this policy will continue to apply and prior notice will be given.

Our website uses cookies to improve your browsing experience and the quality of our services.

5.1 Types of Cookies

• Essential Cookies — Session cookies and authentication cookies that are required for the website to function
• Functional Cookies — To remember your chosen language, preferences and settings
• Analytics Cookies — To understand how our services are used and to improve them

5.2 Managing Cookies

You can block or delete cookies through your browser settings. Please note that blocking essential cookies may affect how the website functions.

We do not keep your data longer than necessary. Retention periods vary depending on the type of data and its purpose —

• Account data is retained from the date the account is closed until the legally required retention period is met
• Financial records are kept for as long as required by financial regulations
• Gaming records are kept for as long as needed to deliver services and resolve disputes
• Communication records are kept for an appropriate period for service quality review and accountability purposes

Once the retention period ends, we will securely delete or anonymise your data.

We have put in place technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration or destruction.

• SSL/TLS Encryption — Data transmissions are protected with SSL encryption
• Access Control — Access to data is restricted to only the staff and systems that need it
• Regular Audits — Security checks and system reviews are carried out on a regular basis
• Staff Training — Staff receive regular training on data protection

If we become aware that a data breach has occurred, we will notify you within the timeframe required by law and take the necessary protective steps immediately.

You have the following rights regarding your personal data —

To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will respond as soon as reasonably possible from the date we receive your request.

The pk333 platform is open only to players aged 21 and above. We do not intend to collect personal data from anyone under 21, and if we discover that we have done so, we will delete that data immediately.

If you become aware that someone under 21 is accessing our services, please notify us immediately at [email protected].

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. Continuing to use our services after any update means you accept the revised policy.

For significant policy changes, we may post an announcement on the platform and notify you by email.

If you have any questions, comments or requests about this policy, you can reach the pk333 support team through the following channels —

• Email — [email protected]
• Live Chat — Available 24/7 in Myanmar language via Live Chat on the website

We will handle all requests related to your personal data protection as soon as reasonably possible. For account access or any platform-related matters, please log in via pk333 Login first and then contact the support team.